1 Alerts – Send assignment notifi cations that engineers view and accept or reject
2 Debrief – Empower engineers to debrief orders at the point of service
3 Mobile access – Give engineers access to service, customer, and product information in SAP CRM
4 Support for offl ine work – Enable field engineers to work offl ine and, when online,have data refreshed automatically
5 Google Maps integration – Let field technicians view assignments on a map, so they can plan visits
6 Map Integration
7 Calendar Integration
8 Dashboard – View and monitor status and progress of a service order in real time
9 Sybase? Unwired Platform – Take advantage of a prebuilt solution to mobilize SAP applications
10 Built-in security – Improve security by centrally managing, securing, and deploying devices